Shipping policy
Processing Times
- Orders are typically processed within 2–5 business days.
- During new product launches, promotions, or holidays, processing times may be extended due to higher order volumes.
Once your order has shipped, you'll receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Delivery Times
Estimated delivery times:
- Canada: 2–8 business days
- United States: 4–10 business days
- International: 7–21 business days
Delivery times are estimates and may vary due to customs processing, weather, carrier delays, or other circumstances beyond our control.
Customs & Import Duties
International customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
Retro Spec is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package must be reshipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Retro Spec is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.